Terms and conditions of sale :
Preamble
These conditions are concluded between, on the one hand, the company Planet Legendary owner of the site www.planetelegendaire.com listed in the RCS de Poitiers under the number OF SIRET 514 548 486 00018, and on the other hand, people wishing to make a purchase via the website of Planete Legendaire (www.planetelegendaire.com) referred to as "the user."
The parties agree that their relationship is governed exclusively by this contract, excluding any conditions previously available on the site.
If a condition were to fail, it would be considered to be governed by the practices in force in the remote sales sector of which the companies are headquartered in France.
The site www.planetelegendaire.com is hosted by ovH (www.ovh.com).
Acceptance
The mere fact of ordering goods on the site www.planetelegendaire.com results in full and unreserved acceptance of our Terms of Sale.
The user acknowledges that he has read and approved each of the clauses constituting these Terms of Sale.
The acceptance of the "user" is materialized by the electronic signature made by 'click of validation and payment' by Paypal, or by sending a French bank cheque, transfer or mandate of the amount of the order.
"The user" further states that he has the ability to enter into this contract.
Object
These conditions are intended to define the terms of sale between Planete Legendaire and the user: from ordering to services, through payment and delivery. They regulate all the steps necessary to place the order and follow up on the order between the contracting parties.
1. The order
The user places his order online from the site's references. The order can only be registered on the site if the user has clearly identified himself by his email address as well as his password after creating his customer account.
The acceptance of the order is materialized by an order number communicated with the detail by email to the customer.
Any order is worth accepting the prices and descriptions of the products available for sale.
Planete Legendaire is committed to honouring orders received on the website only within the limits of available product stocks. In the absence of product availability, Planete legendaire undertakes to inform the user as soon as possible and to refund by paypal or check the missing reference within 72 hours.
Planete Legendaire reserves the right to cancel the order of a customer with whom there is a dispute over the payment of a previous order.
2- Prices
Prices on the website are shown in euros (VAT-free in accordance with Article 293b of the general tax code), excluding delivery costs. They are likely to vary, especially if the currency changes against the euro. However, the prices on your order after its validation and registration are firm and final: if prices drop a few days after the order, we will not be able to compensate you for the difference; If prices go up, we are committed to delivering you at the price set on the day of the order. The amount of the delivery fee is calculated automatically based on each order; it appears on the summary of your order, before final registration. If you are a customer outside the European Union or in THE DOM TOM, the invoice will also be vat-free. Any order delivered outside metropolitan France may be subject to possible local taxes, customs duties, sea grant and customs clearance fees during delivery. Their acquittal is your responsibility and your responsibility. Check with the relevant authorities in the delivery country. However, goods purchased by professionals are purchased at the agreed order price within the option period and general economic conditions (taxes, exchange rates, etc.) at the time of delivery.
3. Delivery
The user has the choice to be delivered:
- at home
- to another different address than the billing address
Our deliveries are made by La Poste or Mondial Relay (available only for France and Belgium)
Delivery with the Post Office :
At the means of the Colissimo Tracking service, or in Priority Postal Parcel for the International.
Planete Legendaire is committed to delivering items ordered as soon as possible. The average time frame is 3 to 4 working days for France, 4 to 7 days for Europe and on a case-by-case basis for abroad, upon receipt of payment. Their overtaking may not result in the cancellation of the order or compensation to the Customer.
Planete Legendaire cannot be held responsible for the consequences of a delay in the delivery of its carrier.
In order to track your delivery, we provide you with a follow-up number to enter from the carrier's website on the day of the departure of the package. This site will tell you in real time the position of your package in the circuit:
www.laposte.fr/outils/suivre-vos-envois
If you are delivered to a country other than Metropolitan France, you are an importer of the products ordered. Customs dugouts and formalities are the exclusive responsibility of the Customer. The Customer is solely responsible for verifying the import possibilities of the products ordered under the country's territory law.
For deliveries outside ceE and DOM TOM any taxes may be payable under customs and other import duties. These sums will be fully accounted for and responsible both in terms of declarations and payments to local authorities.
For shipping rates, please refer to the 'Delivery' page in the main menu.
Delivery in Mondial Relay:
At the means of the Mondial Relay service, only available for France and Belgium, Planete Legendaire undertakes to carry out deliveries of the items ordered as soon as possible. The average time frame is 4 to 5 working days for France and Belgium, upon receipt of payment. Their overtaking may not result in the cancellation of the order or compensation to the Customer.
Planete Legendaire cannot be held responsible for the consequences of a delay in the delivery of its carrier.
In order to track your delivery, we provide you with a follow-up number to enter from the carrier's website on the day of the departure of the package. This site will tell you in real time the position of your package in the circuit:
https://www.mondialrelay.fr/suivi-de-colis/
4. Returns
Planete Legendaire undertakes to refund you or exchange non-compliant products.
For this you have a 48-hour delay, when receiving the parcel, to send us an email detailing the problem (with a digital photo as far as possible).
When you receive the product, if you notice that the packaging is damaged, we urge you to check the product immediately. Notify in writing on the delivery voucher (The Post) damage before receipt.
You will not be able to return the goods to us until we have written. The return fee will be refunded up to the shipping costs charged. This return must take place within 14 days of the delivery of the order.
The refund will be made by paypal or bank check addressed in the name of the customer who placed the order and to the billing address.
5. Right of retraction
You have seven (7) working days to return, at your own expense, the products that do not suit you. This period runs from the day your parcel is received.
You will be refunded the sums paid, in return for the re-shipment of the goods at your expense within seven (7) days at receipt by Planete Legendaire, and provided that the product is in its original condition and packaging.
6. Payment terms
The user has the choice to pay for their purchases:
- secure online to order by paypal (Blue Card, Visa, Mastercard, Eurocard)
- by bank transfer, once your order is made, we will email you our bank details so that you can make the transfer
- by bank cheque in euros and from a French bank, printing the order sheet and sending it all by mail. The cheque will be sent to Planete Legendaire - Morpheus Residence Appt 63, 2 Clement Ader Avenue 86360 Chasseneuil du Poitou, and worded at the behest of Planete Legendaire.
The Customer assures Planete Legendaire that it has the necessary authorizations to use the payment method by paypal or skrill, when validating the purchase order.
Online payment data is not held or retained by Planete Legendaire at the time of payment and after payment.
All orders are payable in euros.
Any applicable rate changes may be passed on to product prices. After this date, they are subject to change at any time.
7. Failure to pay
In the event of a total non-payment of the settlement, Planete Legendaire reserves the right to put the customer on notice or to sue and the costs of the procedure will be borne by the client.
Planete Legendaire reserves the right to claim any work and article in the event of a default.
The customer agrees to return any unpaid product in full to Atelier de France, all expenses at his expense, at the first request of Planete Legendaire.
8. Signatures and evidence
Responsibilities
The figurines for sale on the Planete Legendaire website are not suitable for children under the age of 14. Some models may contain dangerous corners or aspects (weight and other...)
Planete Legendaire has only a means obligation for all stages of access to the site, the ordering process, delivery or subsequent services. Planete Legendaire cannot be held liable for any inconvenience or damage inherent in the use of the Internet, including a breakdown of service, an external intrusion or the presence of computer viruses, or any fact described as force majeure, in accordance with the case law.
Name data
Planete Legendaire reserves the right to collect user data, including through the use of cookies.
Intellectual property
All elements of the Planete Legendaire site, whether visual or audio, including technology and content, are protected by copyright, trademarks or patents.
They are the exclusive property of Planete Legendaire. A user who has a website in his personal capacity and who wishes to place, for personal use, on his site a simple link referring directly to the "home page" of the site planetelegendaire.com, must request it from the company PlanetE Legendaire.
Entire
In the event that one of the clauses of this contract is null and void by a change in legislation, regulation or a court decision, this cannot in any way affect the validity and compliance of these terms and conditions. sales.
duration
These conditions apply for the duration of the online release of the services offered by THE company PLANETE LEGENDAIRE.
The shipping fee is charged at the discounted rate on the purchase order. They are calculated according to the weight of the cumulative of each item, and correspond to the common rate brackets shared by the mail for the Colissimo Suivi.
Under the law of May 12, 1980, Planete Legendaire retains ownership of the product until the full payment of the price by the customer.
9. Payment
The price of the ordered items is payable in full to Planete Legendaire as soon as the order is confirmed on the site, according to one of the following payment methods:
- by paypal
- by check
- by bank transfer
10. Faculty of Retraction
Under the terms of Article L121-16 of the Consumer Code and in connection with the remote sale, the buyer has a withdrawal period of 7 free days from the delivery of his goods which will be refunded against restitution. delivered products. The buyer must return the goods in their original condition and packaging. The return of the goods is at the buyer's expense, risks and perils.
11. Litigation
Complaints or challenges will always be received with attentive benevolence, as good faith is always presumed in those who take the trouble to explain their situations.
In the event of a dispute, the customer will make his claims to the buyer's customer service:
Failing that, the French courts will be the only ones competent.
12. Intellectual property
By logging on to the website created by Planete Legendaire, which holds all of the related intellectual property rights, the customer refrains from copying or downloading all or part of its content, unless authorized and Planete Legendaire.
